Location:

5 Elgar Road, Hull, UK. HU4 7NZ

+447342737331

24/7 Customer Support

Mon - Fri: 9:00 - 17:30

Online booking always open

Have Questions?

These are the common questions & answers with electrical, domestic appliances.

Check if the appliance plugs in to the main electric socket or turned on. If not, plug it in or turn it on from the main. After doing this and it is still not working, kindly call in a professional.

This might be an electronic or mechanical fault. Kindly turnoff and unplug the appliance from the sucket if you can. Most appliance will reset themselves when you plug them back to the socket and if the appliance still not working kindly call in a professional to check it.

Plug them to the manufacturer’s recommended voltage and study the manufacturer’s manual guide provided to you when you bought the appliance. You can also call in a professional to help you on the proper usage of your appliance

Fault: Blocked drain pump or faulty motor.
Remedy: Check the filter and drain hose for blockages. If clear, inspect the pump or motor; professional service may be required.

Why is the cooker tripping the power?

Fault: Electrical short in the element, wiring, or terminal block.
Remedy: Unplug and inspect for visible damage. If tripping continues, call an electrician to inspect internal connections.

Tumble dryer is not heating up โ€“ what could be wrong?

Fault: Faulty heating element or thermal fuse.
Remedy: Ensure the lint filter and vents are clean. If still not heating, the heating element or fuse may need replacement.

Fridge freezer not cooling but the light is on?

Fault: Thermostat failure, compressor issue, or blocked condenser coils.
Remedy: Clean coils, check thermostat settings, and listen for compressor noise. Call a technician if the compressor is silent or overly loud.

The electric oven is not reaching the correct temperature โ€“ why?

Fault: Faulty thermostat or heating element.
Remedy: Use an oven thermometer to verify temperature. If incorrect, the thermostat or element may need replacing.

Fault: Magnetron failure or faulty door switch.
Remedy: If it powers on but doesnโ€™t heat, the magnetron or high-voltage diode may be faulty. This requires professional repair.

If microwave wont heat food - what's wrong?